Contact

Get in Touch with Vend Fabrics Ltd

We’re here to help! Whether you have questions about our fabrics, need assistance with your order, or require more information about our trade services, our team is ready to assist you. You can contact us using the details below or leave us a message through our online contact form.

Contact Details:

Warehouse Opening Hours:

  • Monday to Thursday: 9:00am - 4:30pm
  • Friday: 9:00am - 1:30pm
  • Saturday & Sunday: Closed

We aim to respond promptly to all inquiries during business hours.

Frequently Asked Questions (FAQs)

To help you get answers quickly, here are some of the most common questions we receive from our customers.

1. What are your delivery times?

We ship orders within 2-3 working days after receiving payment. Shipping times may vary based on your location and the chosen delivery method.

2. Can I request fabric samples?

Yes, we offer a free fabric sample service. Simply select the sample option on the product page, and we will send it to you for review.

3. Do you offer trade accounts?

Yes. Trade accounts are available for businesses purchasing in bulk or full rolls of fabric. Contact us at 0116 253 0225 for setup and trade pricing details.

4. Are your fabrics manufactured in the UK?

Yes, the majority of our fabrics are manufactured, dyed, and finished in the UK, including our cotton jerseys made to our own specifications.

5. Do you offer bespoke dyeing services?

Yes, we can dye fabrics to your specific colour requirements. Please note that this service is subject to a minimum order quantity. Contact us for more details.

6. How can I check the status of my order?

You can log into your account on our website to view your order history and check the status of your current orders.

7. What payment methods do you accept?

We accept major credit and debit cards, as well as PayPal, for secure and convenient transactions.

8. Can you help with fabric customization?

Yes, we work with trade clients to source and develop custom fabrics tailored to your needs. Get in touch with us to discuss your project.

9. Do you offer discounts for bulk purchases?

Yes, we provide discounted wholesale prices for full rolls and bulk orders. Contact us for pricing details.

10. What should I do if my order arrives damaged?

Should your order arrive damaged, please contact us immediately via email or phone. We’ll work with you to resolve the issue as quickly as possible.